Businesses needing to report group layoffs or to ask unemployment questions may call the Virginia Employment Commission-Virginia Career Works in Roanoke at 540-613-8220 or 540-206-3472 to speak with a business representative. Online assistance may be found at: http://www.vec.virginia.gov/.
Employees needing to file unemployment claims or reactivate/re-open claims may call 1-866-832-8383 and select option ’1.’ For questions about existing claims, please select option ’2.’ To file weekly/continued claims or find more benefit information, please call 800-897-5630. Online assistance may be found at http://www.vec.virginia.gov/ or https://www.vawc.virginia.gov/vosnet/Default.aspx.
Virginia Employment Commission Roanoke Office: 540-613-8220
Virginia Employment Commission Martinsville Office: 276-634-3600
If you have filed an unemployment insurance application (UI), you must then file a weekly claim for each week or you will NOT be paid!
Note: It takes 5-7 business days for an applicant to receive their PIN in the mail. Applicants will need their PIN in order to file the weekly claim. Once a PIN is received, applicants should file claims immediately for any weeks they were unemployed. After the initial claim is filed, applicants should file on a weekly basis to receive benefits.
The Virginia Employment Commission recommends you do this on Sunday, Monday, or Tuesday of each week if you remain unemployed and want to be paid for the prior week.
You can complete and submit your weekly UI payment request by calling 1-800-897-5630. You can also find more information by visiting our website at vec.virginia.gov.