Coronavirus (COVID-19)

March 27, 2020- 


Please use this link to access Franklin County’s 3/27/20 Press Release

Questions about COVID-19 symptoms? Please find a COVID-19 Symptom Checker below. 

COVID-19 Symptom Checker.

March 25, 2020-

COVID-19 Community Hotline: 1-866-604-2873  

Questions about COVID-19 signs and symptoms? Get answers from the Carilion Community Hotline. The hotline is available Monday through Friday, 8 a.m. to 5 p.m., at 1-866-604-2873. You can also learn more about Carilion Clinic guidelines, available resources and our COVID-19 response.

March 18, 2020-

Out of an abundance of caution due to the circumstances associated with Coronavirus (COVID-19), Franklin County requests all citizens to utilize phone interaction and online services at this time. The County is committed to providing a safe environment for our employees and our citizens while simultaneously providing quality services. To that end, effective March 19, 2020, the general lobby of the County Government Center is accessible where customers are requested to utilize temporary measures for business services and interaction including phone, email, website, and lobby drop box options.

The County encourages each citizen to utilize online services, which can be found at ( or by calling or emailing County Departments directly.

March 13, 2020-

Out of an abundance of caution for public health, Franklin County is urging residents and visitors to educate themselves regarding COVID-19. The County is working closely with the Virginia Department of Health, the Virginia Department of Emergency Management, local partners and local health officials to compile the most accurate and up-to-date information.

At this time the Commonwealth of Virginia encourages our citizens to assist us as we work to decrease the threat of community spread.

At 2 p.m. on Thursday, March 12, Governor Ralph Northam declared a State of Emergency concerning COVID-19. With this declaration, the Commonwealth of Virginia is recommending social distancing at this time.

If you have questions regarding a specific County Department’s event, please contact that Department directly. 

Residents are urged to utilize County online resources for services at this time.

Franklin County residents are urged to practice healthy disease preventing practices including:

  • Washing hands often with soap
  • Avoiding touching your face with unwashed hands
  • Avoiding close contact with people who are sick
  • Staying home if you are sick
  • Cleaning and disinfecting frequently touched objects and surfaces